FAQs

When will I have access to the virtual conference platform?

Registrants will have access the Annual Meeting Virtual Conference Platform on October 24, 2020. Further information will be emailed to attendees in mid-October.

How do I log into the virtual platform?

Registrants will log onto the platform using their astro.org user ID and password. Use the Forgot Password link if you don’t remember your password.

What are the technical requirements to access the virtual platform?

Attendees can access the platform from a phone, tablet or desktop computer and will require a high-speed internet connection. Registrants are highly encouraged to test their accessibility to the platform prior to the conference and will receive an email on testing their systems prior to the live event.  


 

Do I need to preinstall an app?

ASTRO will have an Annual Meeting Mobile App; however, attendees will not need to install an app or software to access the Annual Meeting Virtual Conference Platform. The MyASTROApp will be available in the Apple and Google Play stores.

How do attendees in different time zone participate?

All listed session and support times are Eastern time.

In an effort to attract learners from around the world, the agenda will be designed so that learners from North America, South America, Africa, and Europe will be able to participate in most of the live programing. Attendees from Asia will be able to attend some live sessions.

What languages will be available?

Session will be in English, and the platform will feature French, Chinese, Japanese, Portuguese, Spanish and Korean translations for chats.

When will Live and Simulive sessions be available?

Attendees will be able to participate in Live and Simulive sessions between the hours of 9:00 a.m. and 5:45 p.m. Eastern time.

When will onDemand content be available?

New Annual Meeting onDemand content will be released each day at 12:00 a.m. Eastern time. Once released, attendees will be able to view the onDemand sessions at any time. 

Will Live and Simulive sessions be available onDemand?

Live and Simulive content recordings will be available 24 hours after the session.

How long will content be available?

All Annual Meeting Virtual Conference content recordings will be available until November 30, 2020. Content will not be available on the platform after this date.

How do I engage with other virtual attendees?

Attendees will have the ability to connect and network with each other via Public Chat and Private Chat opportunities.

How do I contact exhibitors?

Exhibitors can be contacted at their booth in the Virtual Exhibit Hall.

How will I view posters?

Attendees can view narrated posters through several different channels, including: the Poster Hall on the virtual platform, the Conference Planner, MyASTROApp and through the virtual poster library on the website. 

Whom should I contact if I have questions? 

•    If you are a member of the media, please contact press@astro.org.
•    For author and abstract-related questions, please contact annualmeeting@astro.org.
•    For exhibit information, please contact shirley.harris@spargoinc.com.
•    For membership information, please contact membership@astro.org.
•    For all other questions, please contact meetings@astro.org.

What types of continuing education credits will be offered?

AMA PRA Category 1 Credits™ will be available for physicians. Additionally, ASTRO will be submitting applications to the Medical Dosimetrist Certification Board (MDCB), American Society of Radiologic Technologists (ASRT) and the American Board of Internal Medicine (ABIM) for additional credits. 

How will I claim credit for the 2020 Annual Meeting Virtual Conference?

Attendees will be able to evaluate the meeting and sessions attended through the Mobile App and/or Conference Planner and claim the number of credits commensurate to their participation.

Will the embargo policy remain now that the in-person meeting is cancelled?

Yes, ASTRO’s embargo policy remains in effect since abstracts will be presented at the Annual Meeting as planned.

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