FAQs

When will I have access to the virtual conference platform?

Registrants will have access to a sneak peak of the the Annual Meeting Virtual Conference Platform on October 22, 2020. Further information will be emailed to attendees in mid-October.

How do I log into the virtual platform?

To access the virtual event, registrants will log in with the same email that was used to register for the meeting and the password will be the registration id number (confirmation #). The registration confirmation number can be found in your confirmation email and by logging into your My ASTRO profile. Under the green Product Catalog button, you will see your 2020 Annual Meeting Registration ID number.

Registrants will also receive an email with the log on information closer to the date of the meeting and access information will also be posted on the Annual Meeting website.

What are the technical requirements to access the virtual platform?

It is recommended that attendees access the platform from their desktop computer for the best performance and will require a high-speed internet connection.

AM platform technical specs document
 

Do I need to preinstall an app?

ASTRO will have an Annual Meeting Mobile App; however, attendees will not need to install an app or software to access the Annual Meeting Virtual Conference Platform. The MyASTROApp will be available in the Apple and Google Play stores.

How do attendees in different time zone participate?

All listed session and support times are Eastern time.

In an effort to attract learners from around the world, the agenda will be designed so that learners from North America, South America, Africa, and Europe will be able to participate in most of the live programming. Attendees from Asia will be able to attend some live sessions.

What languages will be available?

The Chat feature will be in English, and the platform will feature French, Chinese, Japanese, Portuguese, Spanish and Korean translations for chats.

When will Live and SimuLive sessions be available?

Attendees will be able to participate in Live and SimuLive sessions between the hours of 8:00 a.m. and 5:30 p.m. Eastern time.

When will onDemand content be available?

New Annual Meeting onDemand content will be released each day at 12:00 a.m. Eastern time. Once released, attendees will be able to view the onDemand sessions at any time.

Will Live and SimuLive sessions be available onDemand?

Live and SimuLive content recordings will be available 24 hours after the session.

How long will content be available?

All Annual Meeting Virtual Conference content recordings will be available until November 30, 2020. Content will not be available on the platform after this date.

How do I engage with other virtual attendees?

Attendees will have the ability to connect and network with each other via Public Chat and Private Chat opportunities.

How do I contact exhibitors?

Exhibitors can be contacted at their booth in the Virtual Exhibit Hall.

How will I view posters?

Attendees can view narrated posters through several different channels, including: the Poster Hall on the virtual platform, the Conference Planner, MyASTROApp and through the virtual poster library on the website. 

Whom should I contact if I have questions? 

What types of continuing education credits will be offered?

AMA PRA Category 1 Credits™ will be available for physicians. Additionally, ASTRO will be submitting applications to the Commission on Accreditation of Medical Physics Education Programs (CAMPEP), Medical Dosimetrist Certification Board (MDCB), American Society of Radiologic Technologists (ASRT) and the American Board of Internal Medicine (ABIM) for additional credits.

How will I claim credit for the 2020 Annual Meeting Virtual Conference?

Attendees will be able to evaluate the meeting and sessions attended through the Mobile App and/or Conference Planner and claim the number of credits commensurate to their participation.

Will the embargo policy remain now that the in-person meeting is cancelled?

Yes, ASTRO’s embargo policy remains in effect since abstracts will be presented at the Annual Meeting as planned.

Will I have access to the recordings after the meeting?

Attendees will have access to the content on the platform through November 30, 2020. Attendees may extend their access to the recordings by purchasing the OnDemand version of the meeting available for purchase November 16, 2020. New this year CME may be claimed by session level until November 15, 2021. Access to the OnDemand recordings and MP3s will be available for 3 years post meeting.

OnDemand Product Pricing
Registration Type With CME*
Live Event Attendee/Full Registration - any member type $150
Member $500
Nonmember $850
Resident $250
*CME credits will need to be claimed within 1 year of the end of the live meeting, November 15, 2021.

If I am not able to attend the meeting, can I still purchase the recordings?

OnDemand version of the meeting available for purchase November 16, 2020. New this year, CME may be claimed by session level until November 15, 2021. Access to the OnDemand recordings and MP3s will be available for 3 years post meeting. CME credits will need to be claimed within 1 year from the product availability November 15, 2021.

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